Thorough research is essential when selecting a gutter cleaning company to care for your most valuable asset: your property. The key to selecting a gutter cleaning company as a homeowner is understanding what to look for and which questions to ask. Here are four crucial questions to ask while investigating gutter cleaning companies:
1. HOW EDUCATIONAL ARE THEY?
It is recommended that you begin your investigation by casting a wide net and looking online for all gutter cleaning services in your area. Try to limit your search to three options based on what you discover. Following that, we recommend calling each company and spending 5-10 minutes inquiring about their expertise. It’s fine to ask detailed questions about how their gutter cleaning procedure works and how it differs or is superior to competitors. Look for responses that include safety precautions, material selections, and thoroughness in their task. Take note of how they respond to your queries, and how they may be asking you what aspects of your home they should evaluate. Short, incomplete, or hasty responses are major red flags since they indicate a corporation lacking in understanding. A gutter cleaning firm should be eager to speak with potential homeowners about their individual gutter requirements.
2. IS THERE A GUARANTEE OF SERVICE?
While playing out worst-case scenarios is never fun, you should always ask yourself, “what if something goes wrong?” Examine your top three applicants to discover if they have a service guarantee that backs up their job performance. A service guarantee should secure the success of a task so that if something were to happen to your gutters soon after the services were performed, you would be compensated. Finally, you don’t want to be in a situation where you’ve paid a company just to be let down by substandard work. If there is no guarantee of service, this is a significant red flag.
3. ARE THEY COVERED BY INSURANCE?
It is critical to have insurance, specific liability for customers, and workers’ compensation for employees. Gutter Cleaning & Power Washing Sites, for example, is fully insured in this regard and may thus undertake work on your roof as needed. This, in our perspective, is a forerunner to any type of physical labor performed on private property, albeit not every corporation agrees with Gutter Cleaning & Power Washing Sites on that point. We consider insurance to be a safety measure because we want to make sure our staff is insured if they are injured while working on your roof. Furthermore, while mistakes are rare, they do occur and can result in property damage. If this occurs due to the negligence of a gutter cleaning company, knowing they are insured can provide everyone with peace of mind.
4. DO THEY HAVE A LONG HISTORY?
Do not be hesitant to inquire how long they’ve been in the company, how many jobs they do per week, and how many various locations they serve. A restaurant is a nice analogy for this. A renowned and popular restaurant should have a full house on Friday during happy hour. If a restaurant is empty at this critical time of the week, it may indicate how it is perceived. The same principle applies to a gutter cleaning company, where longevity, portfolio, and area reach are all markers of a company that continuously provides excellent service to a large number of consumers. To learn more, look up reviews on Google and Yelp, as well as their Better Business Bureau rating and certification (BBB). It’s all about reputation!
Because we value feedback, Gutter Cleaning & Power Washing Sites follows up on every completed task with a customer survey. Working to ensure that our company’s reputation is positive demonstrates honesty and knowledge, which we believe reflects how our consumers see our firm. Fuquay Varina Gutter Cleaning & Power Washing has been in the company for almost 50 years and has an A+ rating with the BBB as a consequence of his hard work.
Call us at (919) 646-5009 for a free quotation or more information about gutter cleaning or any of our other services to learn more about Fuquay Varina Gutter Cleaning & Power Washing. We invite you to ask our company the four questions listed above, as we look forward to providing you with customized responses that are particular to your property. Call us right away!