When choosing a gutter cleaning company to take care of your most important asset, your home, you need to do a lot of research. The best way for a homeowner to choose a company to clean their gutters is to know what to look for and what questions to ask. Here are four important questions for homeowners to ask when looking for a company to clean their gutters:
1. HOW KNOWLEDGEABLE ARE THEY?
Start your research by looking online for all the gutter cleaning services in your area. Try to narrow your search to three based on what you find. From there, we suggest that you call each company and spend 5–10 minutes asking about their expertise. You can ask specific questions about how they clean gutters and how they are better or different from other companies. Listen for answers that talk about safety precautions, choosing the right materials, and being thorough in their work. Watch how they answer your questions and how they might ask you what parts of your home they should think about. Answers that are short, incomplete, or rushed are key signs of a red flag because they show that the company doesn’t have a strong foundation of knowledge. A company that cleans gutters should be eager to talk to people who want to hire them about their specific gutter needs.
2. IS THERE A PROMISE OF SERVICE?
Even though it’s not fun to imagine the worst, you should always ask yourself, “What if something goes wrong?” Check to see if your top three candidates can back up their job performance with a service guarantee. A service guarantee should make sure that a job is done well, even if something goes wrong with your gutters right after the work is done. At the end of the day, you don’t want to be in a situation where you paid a company and then got poor work. If there is no guarantee of service, this is a huge warning sign.
3. DO THEY HAVE A POLICY?
It’s important to have insurance, especially liability insurance for customers and workers’ comp for employees. Fuquay Varina Gutter Cleaning & Power Washing, for instance, is fully insured in this way, so he can work on your roof if you need him to. We think this is a step toward any kind of physical work done at a private home, but not all companies agree with Fuquay Varina Gutter Cleaning & Power Washing on this point. We think insurance is a safety measure because we want to make sure our workers are covered if they get hurt while working on your roof. Also, mistakes happen, even though they are rare and rarely cause damage to property. If that happens because of a gutter cleaning company‘s mistake, knowing that they are insured can put everyone’s mind at ease.
4. DO THEY HAVE A LOT OF PAST?
Don’t be afraid to ask how long they’ve been in business, how many jobs they do per week, and how many different areas they serve. A restaurant is a good way to think of this. If a restaurant is well-known and has a good reputation, you would expect it to be packed on Friday during happy hour. If a restaurant is empty at this important time of the week, it might say something about how it’s seen. In the same way, a company that has been around for a long time has a good portfolio and serves a wide area and is likely to do good work for a lot of different customers. To find out more, search for reviews on Google and Yelp and check their rating and accreditation with the Better Business Bureau (BBB). Reputation is important!
Fuquay Varina Gutter Cleaning & Power Washing sends out a customer survey after every job is done because we want to hear what people think. Working to make sure our business has a good reputation shows honesty and knowledge, and we think it says something about how our customers see us. Because of this hard work, Fuquay Varina Gutter Cleaning & Power Washing has been in business for more than 50 years and has an A+ rating with the BBB.
Call (919) 646-5009 to find out more about Fuquay Varina Gutter Cleaning & Power Washing and get a free quote or more information about gutter cleaning or any of our other services. We’d like you to ask our company these four questions because we’re excited to give you answers that are specific to your home. Call us right now!